How to ListenSpeak™
Author: Dan Strongin, ASQ CMQ/OEThe Problem:
You find yourself and others raising their voices in exasperation, repeating "I SAID.... WHY DIDN'T YOU LISTEN?" Orders are misunderstood, mistakes happen, people's feelings get hurt and you don't know why. Too much time and energy is spent on repeating things.
The Solution: ListenSpeak™
Imagine knowing how to communicate verbally with just about anyone, confident that the meaning, what you want to say, is what is understood.
Listenspeak™ is the discipline of keeping whom you are talking to in mind as you talk with them; after all, it’s what they heard, not what you meant to say that matters. It is simple in theory, but hard to master, particularly when things get intense.
ListenSpeak™ is the partner to Active Listening; mastering the two will go a long way towards becoming a more effective manager.
This Course is For:
Everyone, or anyone that has to communicate with others on the job, or at home. In an entertaining and attractive video, carefully crafted exercizes and support materials, you will learn what you need to re-energize your verbal communication skills. All that will be left is to practise.
You Will Need:
To pay attention, do the exercizes, which will require two other people. If there is no one else at your company who has taken or is taking the course, contact me, and I'll put you on the list for matching online partners, using audio and a webcam. The course itself will take half an hour to an hour to watch and read, plus another hour or more of practice.
When You Complete the Course Successfully:
You will know how to ListenSpeak™ and will be fully understood. Lots of work to learn, but amazingly less work trying to communicate, once you master it.
Keywords: listening skills, communication skills, soft skills, business skills, Active Listening, ListenSpeak
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How to ListenSpeak™
Talking is not communicating. To communicate, you have to choose your words with the other person in mind, because it's not what we say, but what the other person hears and understands that matters.
Exercizes so you can take what you have learned in the abstract and see just how difficult it can be at first when putting into practise, so when you have to for real, it too will be second nature.
ListenSpeak™ as a concept grew out of my experience working with some pretty strong personalities who had difficulty understanding that to market and sell something, you have to talk in the language the person you want to sell to understands.
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$12.00 ( Per License )
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